British Cleaning Certificate Award
Now you can get the BCCA or British Cleaning Certificate Award in the comfort of your own home or wherever you go. All you need is access to the internet! For a one-off fee you can obtain a recognised, certified qualification that will help you educate yourself on how to make a living in the cleaning industry. The course is separated into 22 modules that will teach you everything from working in different environments, how to use equipment and the importance of insurance policies. If you are looking to expand or change your career, use this and be one step closer to becoming a cleaner.
British Cleaning Certification Award (BCCA) Course
Whether you want to start your own successful cleaning business or you want to improve your career prospects within the company you currently work for, you will find that the British Cleaning Certificate Award can be a useful step in the right direction.
Introduction to the British Cleaning Certification Award (BCCA)
This industry-recognised certification includes twenty two information-packed modules that you can learn at your own pace in your own space. This online training takes approximately ten hours to complete with online support that you can rely on and trust. The course covers the essential things you need to know to boost your career within the British cleaning industry. It provides you with the ability to improve your earning potential.
On completion of the course, you will be required to pass a multiple-choice test, which covers all the modules you have just completed. On passing, with a pass rate of seventy percent, you will have the ability to download and print your certificate and start using it to improve your cleaning career without delay.
What You Will Learn
The twenty two modules are overflowing with valuable information that you can use in your cleaning career, this includes:
- Understand the cleaning industry from career prospects to starting your own cleaning business.
- Know the different types of cleaning jobs from domestic cleaning to commercial and industrial cleaning. Identify whether it is worthwhile to work for someone or own your own cleaning business.
- Get to grips with essential cleaning equipment. Know what equipment you will need and how to use it. Also, learn how to effectively store cleaning equipment.
- Learn about chemical safety, including the chemicals you will use on a daily basis. Know the difference between acidic, alkaline and neutral chemicals and what they are used for.
- Understand the job in detail. This includes working hours, average earnings and working conditions.
- Learn essential cleaning techniques and expected standards. This includes dusting surfaces, cleaning glass and mirrors, how to clean speciality surfaces and what standards you need to maintain.
- Know about cleaning products and protective clothing, helping you identify what you should wear to protect your clothes, speciality cleaning products and clothing branding to boost brand visibility.
- Understand the importance of effective kitchen cleaning. Learn about food safety, how to effectively clean a cooker and a refrigerator and so much more.
- Identify how to complete commercial kitchen cleaning to the highest standard.
- Know the best routine to clean a bathroom and toilet area. Learn about the best routines and why you should have colour coded cloths.
- Understand hospital cleaning from areas you may need to clean to health and safety requirements.
- Learn how office cleaning differs from residential cleaning and identify various techniques to effectively clean staff toilets.
- Know what equipment you will need for industrial cleaning, along with the difference between wet and dry industrial vacuum cleaners and how to keep safe when cleaning these environments.
- Identify with green cleaning solutions from homemade cleaning products to steam cleaning and more.
- Know the reporting procedures. Reporting procedures include regulation reporting, injury and disease reporting and get to know what an accident book is.
- Know what it takes to clean outdoor areas. You will learn about planning, preparation, safety and legal requirements.
- Learn how to deal with non-categorised waste. You will get to know the different types of waste and how to manage the transfer flow of waste to ensure cleanliness at all times.
- Get to know more about working in confined spaces and why and how to conduct a thorough risk assessment before you begin to ensure your safety.
- Learn more about running an ironing service and what this entails.
- Receive valuable information on starting your own cleaning business from what you will need, the benefits and disadvantages and more to help you decide if this is the best choice for you and how to proceed.
- Learn more about marketing your business, what insurances you will need, tax and more.
Benefits of the British Cleaning Certification Award (BCCA)
- Improve your career prospects.
- Improve your earning potential with the knowledge and skills obtained in this course.
- Show the BCCA logo on your marketing and promotional materials to provide your clients with peace of mind when using your services.
- Industry recognised certification on completion.
- Download and print your certificate as and when you need it.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- To learn why the cleaning sector is a stable business opportunity
- To learn about the skills you need to become a professional cleaner
- To learn about the skills you can develop when you become a professional cleaner
- To learn about the kind of lifestyle you can lead as a professional cleaner
- To understand the realm of domestic cleaning
- To know the difference between commercial and domestic cleaning
- To discover how to become a carpet cleaner
- To understand the tasks and skills necessary for ironing work
- To know the equipment you will need for both domestic and commercial cleaning work
- To know the equipment you will need to clean windows
- To know the equipment necessary for carpet cleaning
- To know the equipment necessary for a successful ironing business
- To learn about the different types of chemicals you encounter in cleaning
- To learn the difference between acidic, alkaline and neutral chemicals
- To understand safety processes when working with chemicals
- To learn about safe chemical storage
- To learn about the typical working hours and conditions for cleaners
- To understand how much holiday time you can expect to receive
- To study an example of a typical day as a cleaner
- To understand what a typical cleaner can earn
- To know how to properly present yourself to your clients
- To understand how to act professionally in a home
- To understand how to act professionally in a commercial setting
- To understand how to communicate with your clients verbally
- To understand proper keyholding practices for you and potential staff
- To know how to appropriately use security information such as alarm codes
- To understand the consequences to your business if the security of your client is breached
- To know how to follow protocol in the case that an employee breaches your rules
- How to clean surfaces
- The best way to dust
- How to effectively clean glass and mirrors
- The best techniques to clean hardwood flooring
- Know which clothing you should wear to keep safe
- Understand what basic cleaning products you will need as a cleaner
- Know what specialist equipment you may need for tougher jobs
- Why you may want to consider branding your clothing
- Clean a microwave
- Know Techniques for cleaning an oven
- Understand the best way to clean a cooker top (gas & electric)
- Know how to clean a refrigerator
- To know how commercial kitchen cleaning differs from domestic
- To know how to best clean the sinks in commercial kitchens
- To understand the techniques to clean commercial ovens and steamers, as well as other kitchen equipment such as food trolleys
- To understand the procedures for cleaning the kitchen sides and preparation areas
- To learn about what you need to professionally clean a toilet
- To understand the cleaning routine for a bathroom and toilet
- To understand why you should use colour coded cloths
- To learn how to unclog drains
- To know which areas of the hospital you will be expected to clean
- To identify the techniques required to clean hospital wards, corridors and toilets
- To understand the health and safety requirements for hospital cleaners
- To know how to find hospital cleaner jobs
- To learn how cleaning offices differs from domestic cleaning
- To learn how to deal with office rubbish
- To learn how to clean office desks, lifts and vending areas
- To learn different techniques for cleaning staff toilets
- To know what industrial cleaning equipment is available to you as a cleaning professional for the general workplace, or in a commercial kitchen
- To understand the difference between wet and dry industrial vacuum cleaners
- To know what pieces of equipment do not require electricity
- To know how to appropriately use industrial cleaning equipment
- About home-made green cleaning products
- How to use green cleaning for antibacterial cleaning
- The most effective uses of steam cleaning
- About steam cleaning equipment and attachments
- To learn about pressure washing
- To learn about different kinds of pressure washers
- To learn about machine sweeping and floor scrubbers
- To learn about the legal aspects of using heavy equipment
- To understand why reporting procedures are important to a cleaning professional
- To know what regulations you have to be aware of
- To understand and know about Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations. (RIDDOR)
- To be able to identify what an accident book is
- To know how to optimise your planning for working outside
- To understand how to prepare a work schedule and information sheet
- To understand how to properly manage health and safety standards
- Know the extra safety precautions that must be taken when using pressure washers for commercial purposes
- To learn about the different categories of waste
- To learn about the different types of waste containers
- To learn about the importance of maintaining cleanliness in waste container holding areas
- To learn about controlling the transfer flow of waste
- To be able to articulate what an ironing service entails
- To know whether you would be best suited working for yourself or someone else
- To understand how to iron shirts, trousers and skirts properly
- To know how to get wrinkles out of fabrics
- To understand the pros and cons of running a cleaning business
- To learn important things that self-employed people should consider
- To understand whether you should take a hands off approach to running your business
- To learn the reasons for and against investing in vehicles and premises
- To understand the best methods to advertise your business
- To know how word of mouth affects your reputation
- To know the best way to get recommendations through promotions
- To be able to explain why you should build a website for your business
- To learn the pros and cons of hiring staff
- To understand your role in hiring staff
- To learn the differences between employees and contractors
- To learn how to use your employees to grow your business in a positive way
- To identify and practice the appropriate communication skills necessary for a professional appearance
- To know and understand what bad communication habits are, how you can identify them, and what you need to do instead
- To know the appropriate protocol to handle complaints from clients and staff, and how to act and behave accordingly
- To be able to identify when it is appropriate to let a client go due to their inappropriate behaviour
- To understand what insurance you need as a cleaner and where you can find it
- To learn the cost of business insurance for cleaners.
- To understand how income tax will affect you and your business
- To learn what business equipment you will need

of achievement
This certificate is presented to
Your Name

For completing the
British Cleaning Certificate Award
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 26 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 26 modules there is a multiple choice test. The questions will be on a range of topics found within the 26 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
What our students have to say...
Give it a go!

Really friendly, easy to use programme

Interesting & Helpful

Excellent Course

Easy to follow

Great course

A must for all who are embarking on a cleaning career

I really have enjoyed this course

Recommended to those who want to pursue a career in cleaning

I have really enjoyed doing this course

Now you can get the BCCA or British Cleaning Certificate Award in the comfort of your own home or wherever you go. All you need is access to the internet! For a one-off fee you can obtain a recognised, certified qualification that will help you educate yourself on how to make a living in the cleaning industry. The course is separated into 22 modules that will teach you everything from working in different environments, how to use equipment and the importance of insurance policies. If you are looking to expand or change your career, use this and be one step closer to becoming a cleaner.
British Cleaning Certification Award (BCCA) Course
Whether you want to start your own successful cleaning business or you want to improve your career prospects within the company you currently work for, you will find that the British Cleaning Certificate Award can be a useful step in the right direction.
Introduction to the British Cleaning Certification Award (BCCA)
This industry-recognised certification includes twenty two information-packed modules that you can learn at your own pace in your own space. This online training takes approximately ten hours to complete with online support that you can rely on and trust. The course covers the essential things you need to know to boost your career within the British cleaning industry. It provides you with the ability to improve your earning potential.
On completion of the course, you will be required to pass a multiple-choice test, which covers all the modules you have just completed. On passing, with a pass rate of seventy percent, you will have the ability to download and print your certificate and start using it to improve your cleaning career without delay.
What You Will Learn
The twenty two modules are overflowing with valuable information that you can use in your cleaning career, this includes:
- Understand the cleaning industry from career prospects to starting your own cleaning business.
- Know the different types of cleaning jobs from domestic cleaning to commercial and industrial cleaning. Identify whether it is worthwhile to work for someone or own your own cleaning business.
- Get to grips with essential cleaning equipment. Know what equipment you will need and how to use it. Also, learn how to effectively store cleaning equipment.
- Learn about chemical safety, including the chemicals you will use on a daily basis. Know the difference between acidic, alkaline and neutral chemicals and what they are used for.
- Understand the job in detail. This includes working hours, average earnings and working conditions.
- Learn essential cleaning techniques and expected standards. This includes dusting surfaces, cleaning glass and mirrors, how to clean speciality surfaces and what standards you need to maintain.
- Know about cleaning products and protective clothing, helping you identify what you should wear to protect your clothes, speciality cleaning products and clothing branding to boost brand visibility.
- Understand the importance of effective kitchen cleaning. Learn about food safety, how to effectively clean a cooker and a refrigerator and so much more.
- Identify how to complete commercial kitchen cleaning to the highest standard.
- Know the best routine to clean a bathroom and toilet area. Learn about the best routines and why you should have colour coded cloths.
- Understand hospital cleaning from areas you may need to clean to health and safety requirements.
- Learn how office cleaning differs from residential cleaning and identify various techniques to effectively clean staff toilets.
- Know what equipment you will need for industrial cleaning, along with the difference between wet and dry industrial vacuum cleaners and how to keep safe when cleaning these environments.
- Identify with green cleaning solutions from homemade cleaning products to steam cleaning and more.
- Know the reporting procedures. Reporting procedures include regulation reporting, injury and disease reporting and get to know what an accident book is.
- Know what it takes to clean outdoor areas. You will learn about planning, preparation, safety and legal requirements.
- Learn how to deal with non-categorised waste. You will get to know the different types of waste and how to manage the transfer flow of waste to ensure cleanliness at all times.
- Get to know more about working in confined spaces and why and how to conduct a thorough risk assessment before you begin to ensure your safety.
- Learn more about running an ironing service and what this entails.
- Receive valuable information on starting your own cleaning business from what you will need, the benefits and disadvantages and more to help you decide if this is the best choice for you and how to proceed.
- Learn more about marketing your business, what insurances you will need, tax and more.
Benefits of the British Cleaning Certification Award (BCCA)
- Improve your career prospects.
- Improve your earning potential with the knowledge and skills obtained in this course.
- Show the BCCA logo on your marketing and promotional materials to provide your clients with peace of mind when using your services.
- Industry recognised certification on completion.
- Download and print your certificate as and when you need it.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- To learn why the cleaning sector is a stable business opportunity
- To learn about the skills you need to become a professional cleaner
- To learn about the skills you can develop when you become a professional cleaner
- To learn about the kind of lifestyle you can lead as a professional cleaner
- To understand the realm of domestic cleaning
- To know the difference between commercial and domestic cleaning
- To discover how to become a carpet cleaner
- To understand the tasks and skills necessary for ironing work
- To know the equipment you will need for both domestic and commercial cleaning work
- To know the equipment you will need to clean windows
- To know the equipment necessary for carpet cleaning
- To know the equipment necessary for a successful ironing business
- To learn about the different types of chemicals you encounter in cleaning
- To learn the difference between acidic, alkaline and neutral chemicals
- To understand safety processes when working with chemicals
- To learn about safe chemical storage
- To learn about the typical working hours and conditions for cleaners
- To understand how much holiday time you can expect to receive
- To study an example of a typical day as a cleaner
- To understand what a typical cleaner can earn
- To know how to properly present yourself to your clients
- To understand how to act professionally in a home
- To understand how to act professionally in a commercial setting
- To understand how to communicate with your clients verbally
- To understand proper keyholding practices for you and potential staff
- To know how to appropriately use security information such as alarm codes
- To understand the consequences to your business if the security of your client is breached
- To know how to follow protocol in the case that an employee breaches your rules
- How to clean surfaces
- The best way to dust
- How to effectively clean glass and mirrors
- The best techniques to clean hardwood flooring
- Know which clothing you should wear to keep safe
- Understand what basic cleaning products you will need as a cleaner
- Know what specialist equipment you may need for tougher jobs
- Why you may want to consider branding your clothing
- Clean a microwave
- Know Techniques for cleaning an oven
- Understand the best way to clean a cooker top (gas & electric)
- Know how to clean a refrigerator
- To know how commercial kitchen cleaning differs from domestic
- To know how to best clean the sinks in commercial kitchens
- To understand the techniques to clean commercial ovens and steamers, as well as other kitchen equipment such as food trolleys
- To understand the procedures for cleaning the kitchen sides and preparation areas
- To learn about what you need to professionally clean a toilet
- To understand the cleaning routine for a bathroom and toilet
- To understand why you should use colour coded cloths
- To learn how to unclog drains
- To know which areas of the hospital you will be expected to clean
- To identify the techniques required to clean hospital wards, corridors and toilets
- To understand the health and safety requirements for hospital cleaners
- To know how to find hospital cleaner jobs
- To learn how cleaning offices differs from domestic cleaning
- To learn how to deal with office rubbish
- To learn how to clean office desks, lifts and vending areas
- To learn different techniques for cleaning staff toilets
- To know what industrial cleaning equipment is available to you as a cleaning professional for the general workplace, or in a commercial kitchen
- To understand the difference between wet and dry industrial vacuum cleaners
- To know what pieces of equipment do not require electricity
- To know how to appropriately use industrial cleaning equipment
- About home-made green cleaning products
- How to use green cleaning for antibacterial cleaning
- The most effective uses of steam cleaning
- About steam cleaning equipment and attachments
- To learn about pressure washing
- To learn about different kinds of pressure washers
- To learn about machine sweeping and floor scrubbers
- To learn about the legal aspects of using heavy equipment
- To understand why reporting procedures are important to a cleaning professional
- To know what regulations you have to be aware of
- To understand and know about Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations. (RIDDOR)
- To be able to identify what an accident book is
- To know how to optimise your planning for working outside
- To understand how to prepare a work schedule and information sheet
- To understand how to properly manage health and safety standards
- Know the extra safety precautions that must be taken when using pressure washers for commercial purposes
- To learn about the different categories of waste
- To learn about the different types of waste containers
- To learn about the importance of maintaining cleanliness in waste container holding areas
- To learn about controlling the transfer flow of waste
- To be able to articulate what an ironing service entails
- To know whether you would be best suited working for yourself or someone else
- To understand how to iron shirts, trousers and skirts properly
- To know how to get wrinkles out of fabrics
- To understand the pros and cons of running a cleaning business
- To learn important things that self-employed people should consider
- To understand whether you should take a hands off approach to running your business
- To learn the reasons for and against investing in vehicles and premises
- To understand the best methods to advertise your business
- To know how word of mouth affects your reputation
- To know the best way to get recommendations through promotions
- To be able to explain why you should build a website for your business
- To learn the pros and cons of hiring staff
- To understand your role in hiring staff
- To learn the differences between employees and contractors
- To learn how to use your employees to grow your business in a positive way
- To identify and practice the appropriate communication skills necessary for a professional appearance
- To know and understand what bad communication habits are, how you can identify them, and what you need to do instead
- To know the appropriate protocol to handle complaints from clients and staff, and how to act and behave accordingly
- To be able to identify when it is appropriate to let a client go due to their inappropriate behaviour
- To understand what insurance you need as a cleaner and where you can find it
- To learn the cost of business insurance for cleaners.
- To understand how income tax will affect you and your business
- To learn what business equipment you will need

of achievement
This certificate is presented to
Your Name

For completing the
British Cleaning Certificate Award
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 26 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 26 modules there is a multiple choice test. The questions will be on a range of topics found within the 26 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
What our students have to say...
Give it a go!

Really friendly, easy to use programme

Interesting & Helpful

Excellent Course

Easy to follow

Great course

A must for all who are embarking on a cleaning career

I really have enjoyed this course

Recommended to those who want to pursue a career in cleaning

I have really enjoyed doing this course

Why you should study with us
Learn with confidence...






Get a FREE Course
Tick this box to Sign up for our newsletter, and get access to the Interview Skills and CV Writing Certificate course for free! By signing up, you agree to our Privacy Notice & Cookie Policy and to receive marketing and related emails from academy+ brands. You can unsubscribe at any time.As Featured In...
What our students say about us...

This is a great course for any level of knowledge. Very easy to navigate, great practical tasks and explanations are very clear. You can revise any module with no problem. The test wasn’t too hard if you completed every module. It may be handy to make some notes before you start. Overall I'm very happy with my choice. Thank you New skills for my New skills :)
Julia Bobkova

Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley

Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly

Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson

Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci

Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops

I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith