Conducting Interviews Certificate

Conducting Interviews

The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate. 

In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.

In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile. 

You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are. 

Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.

 

What you will learn:

      • The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
      • How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
      • Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.

 

Benefits of taking this course:

        • Tips and hints on how to make the hiring process simple and efficient.
        • You will learn different methods of interviewing candidates.
        • It can open doors to further your knowledge on conducting interviews and candidate selection.

 

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

In this module, you will learn:

  • The importance of interviews and what they are
  • The different kinds of interviews that you can hold and their pros and cons

In this module, you will learn:

  • How to advertise for a company job position and the key points of what you might look for in an applicant
  • About the ‘ideal candidate’ profile, and how to create one
  • How to review and effectively optimise CVs from potential job applicants
  • Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.

In this module, you will learn:

  • The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
  • The different types of interview structures that you can use
  • Ways to build and maintain rapport with your candidates

In this module, you will learn:

  • Examples of traditional interview questions and steps for structuring them
  • Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
  • Questions that should be avoided and handled sensitively 

In this module, you will learn:

  • What to do after the interview process, and how to select the ideal candidate
  • The importance and characteristics of equal employment rights and diversity
  • Discrimination, and how to avoid it in your candidate selection
  • How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Conducting Interviews Certificate

on 21st November 2025

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Enrolled in Legal Secretary Diploma course and absolutely love it! The course is well laid out, easy to follow at any pace and is full of information that is fit for the purpose. I can fit learning around my work and family life. I wish I had started sooner!

Rachida Zahouani

Absolutely loved this course. The information provided is so easy to understand yet so vital to becoming a successful events planner/manager.

I enjoyed this course so much I completed it within 3 days and before finishing wanted to hop on Facebook and open a business. I didn’t by the way… I cannot wait to start putting my knowledge to good use, if you are planning a career in event management then the event management diploma is the way to go!

Not only have I learnt about planning, I now know the basics on starting a business and the dreaded health and safety regulations. So thankful I did this course, well worth it!

Michelle Britnor

Excellent.... Very much enjoyed the course and will do more and more.... As this is an online course, all of the information is available to you whenever and wherever you require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature.
Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your diploma. They can post the diploma certificate to you for an additional cost, or you can download and print the certificate at home.

Moosa Nazim

I use Sage 50 every day at work, but wanted a qualification on my CV to reflect this. I thought this course was well set out and very informative.

I really appreciated that the course is split into 10 modules as this made it very easy for me to stop and come back to when convenient. I found with work and 4 kids this was very helpful and with a good feature that it saved the place where I was so you could return at any time.

I must admit I was very surprised that I learnt new things and really glad I took the course. I would recommend this course to anyone thinking of using Sage for the first time or like me already use it daily. I really appreciated the fact that I used my tablet while taking the course.

I must be honest at 36 years old, this was my first course taken online, I was generally really surprised how easy to it was to order/book on line. Overall I felt this was a very positive experience for me I not only gained a qualification, I also gained confidence and have now book up 2 more courses.

Justine Pitman

An enjoyable and informative course, with clear, digestible amounts of information. The worksheets help with understanding and remembering everything, and the whole course is well presented and easy to follow.

Being an online course it allowed me to work at my own pace, and with simple instructions to navigate through the modules, back tracking and repeating ones if I felt I needed too. I was also able to download and print off documents of information for my own files, so if I need to refer back to them I can.

I’d rate it as 10/10, and am looking at the next Level already!

Natasha Davy

Amazing course, very easy to do within your own space of time. Very helpful, would highly recommend to anyone and everyone. This has helped me a lot to gain more knowledge and more experience in this field to help me later on in life. The course is user friendly and very straight forward. Provides you with up to date information and real life situations if anything was to happen and makes you feel like you are already working in the field and have the experience you need. The course also has an online tutor to help you at all times!

Rijul Mehan

Duration:
3.75 hours

Access:
Lifetime Access

Learning Type:


Text based modules  Images  Video learning 

Cost:
£100.00

Conducting Interviews

The process of conducting interviews is a highly nuanced one. When a company wishes to find and employ a new individual for a job vacancy, there is a process of action that needs to be taken to both efficiently and fairly source the right candidate. 

In the middle of this hiring process, is the interview itself – but to be a successful interviewer, you will need to understand the full extent of recruitment and recognise what it takes for a job applicant to become an employee of your company.

In this course, you will learn everything you need to know to be an effective communicator, a patient and active listener, and a good, fair selector when it comes down to choosing the right candidate. You will learn the basics of interview styles and formats, as well as job vacancy preparation, and how to create the ideal candidate profile. 

You will also learn about how to maintain rapport during an interview, how to create both structured and unstructured interview formats and what the most traditional and useful interview questions are. 

Finally, you will learn about discrimination, and discover what it takes to show equality and inclusion in conducting your interviews and making that final selection.

 

What you will learn:

      • The different types, styles, forms and techniques of interviews and how you can cater them to your specific need.
      • How to avoid discriminatory behaviour, and conduct interviews that promote equality, diversity and inclusion.
      • Ways in which you can specifically structure behavioural interviews to find the perfect candidate for your company.

 

Benefits of taking this course:

        • Tips and hints on how to make the hiring process simple and efficient.
        • You will learn different methods of interviewing candidates.
        • It can open doors to further your knowledge on conducting interviews and candidate selection.

 

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!

In this module, you will learn:

  • The importance of interviews and what they are
  • The different kinds of interviews that you can hold and their pros and cons

In this module, you will learn:

  • How to advertise for a company job position and the key points of what you might look for in an applicant
  • About the ‘ideal candidate’ profile, and how to create one
  • How to review and effectively optimise CVs from potential job applicants
  • Once you recognise the importance of interviews and the different formats in which they are held, you will then need to recognise what it takes to draw applicants into the interview process. This will come down to one critical point: how you advertise for the role.

In this module, you will learn:

  • The benefits of pre-interview testing and conducting a technical assessment, regardless of the position that you’re filling
  • The different types of interview structures that you can use
  • Ways to build and maintain rapport with your candidates

In this module, you will learn:

  • Examples of traditional interview questions and steps for structuring them
  • Examples of behavioural interview questions, the STAR approach and the importance of probing a candidate’s answers
  • Questions that should be avoided and handled sensitively 

In this module, you will learn:

  • What to do after the interview process, and how to select the ideal candidate
  • The importance and characteristics of equal employment rights and diversity
  • Discrimination, and how to avoid it in your candidate selection
  • How to contact successful and unsuccessful applicants when moving forward
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Conducting Interviews Certificate

on 21st November 2025

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 3.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

Enrolled in Legal Secretary Diploma course and absolutely love it! The course is well laid out, easy to follow at any pace and is full of information that is fit for the purpose. I can fit learning around my work and family life. I wish I had started sooner!

Rachida Zahouani

Absolutely loved this course. The information provided is so easy to understand yet so vital to becoming a successful events planner/manager.

I enjoyed this course so much I completed it within 3 days and before finishing wanted to hop on Facebook and open a business. I didn’t by the way… I cannot wait to start putting my knowledge to good use, if you are planning a career in event management then the event management diploma is the way to go!

Not only have I learnt about planning, I now know the basics on starting a business and the dreaded health and safety regulations. So thankful I did this course, well worth it!

Michelle Britnor

Excellent.... Very much enjoyed the course and will do more and more.... As this is an online course, all of the information is available to you whenever and wherever you require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.
To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature.
Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.
When completing the course, you must pass a multiple choice test, and you will then be awarded your diploma. They can post the diploma certificate to you for an additional cost, or you can download and print the certificate at home.

Moosa Nazim

I use Sage 50 every day at work, but wanted a qualification on my CV to reflect this. I thought this course was well set out and very informative.

I really appreciated that the course is split into 10 modules as this made it very easy for me to stop and come back to when convenient. I found with work and 4 kids this was very helpful and with a good feature that it saved the place where I was so you could return at any time.

I must admit I was very surprised that I learnt new things and really glad I took the course. I would recommend this course to anyone thinking of using Sage for the first time or like me already use it daily. I really appreciated the fact that I used my tablet while taking the course.

I must be honest at 36 years old, this was my first course taken online, I was generally really surprised how easy to it was to order/book on line. Overall I felt this was a very positive experience for me I not only gained a qualification, I also gained confidence and have now book up 2 more courses.

Justine Pitman

An enjoyable and informative course, with clear, digestible amounts of information. The worksheets help with understanding and remembering everything, and the whole course is well presented and easy to follow.

Being an online course it allowed me to work at my own pace, and with simple instructions to navigate through the modules, back tracking and repeating ones if I felt I needed too. I was also able to download and print off documents of information for my own files, so if I need to refer back to them I can.

I’d rate it as 10/10, and am looking at the next Level already!

Natasha Davy

Amazing course, very easy to do within your own space of time. Very helpful, would highly recommend to anyone and everyone. This has helped me a lot to gain more knowledge and more experience in this field to help me later on in life. The course is user friendly and very straight forward. Provides you with up to date information and real life situations if anything was to happen and makes you feel like you are already working in the field and have the experience you need. The course also has an online tutor to help you at all times!

Rijul Mehan

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