Introduction to VoIP Certificate
Why you should study with us
Introduction to VoIP Course
Learning the introduction to VoIP is absolutely essential to anybody making use of voice communication today - whether you’re a start-up business, an established company, or an individual looking to understand the present and future of voice communication.
This course offers a complete guide to understanding Voice over Internet Protocol, by providing a full definition and background as well as the protocols involved and telephone system options. From what businesses must know about compatibility and system integration, to a comprehensive analysis of the pros and cons to help you make an informed choice, this course covers everything you need to know about VoIP.
You Will Learn
- A detailed definition and a comprehensive background of VoIP
- The different protocols and telephone system options
- What you need to know to become compatible and integrate VoIP systems
- How to make an informed choice using the advantages and disadvantages of VoIP
Benefits of Taking This Course
- You will save money by reducing your calling costs by over 30%
- You will increase your productivity by working smarter and integrating functions
- You will find the perfect voice communication solution for your specific needs
- You will increase new business opportunities by remaining current and relevant
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Introduction to VoIP Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.
Dawn Hughes
I've only just started this course but already the content layout and info are spot on. I was only going to do the 1st module the evening I got it but four hours later I had almost completed four! I just couldn't put it down. I have just finished an online aromatherpy course but the massage section was vague so this complements it perfectly I would recommend to anyone. I will be using this as a business but it's also perfect for people to learn for friends and family! So glad I found it. Thank you
Gemma Espejo-Degraph
I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!
Kayley Jones
I have always wanted to do hairdressing but never had the confidence. Since taking this course it has given me the chance I wanted and boosted my confidence.
There is lots of information and videos and you can always re-cap if needed.
Chris Peel
This was a brilliant course that was easy to understand and fits into your lifestyle by being able to access at times that suits you. I needed a refresher course and this ticked all the boxes. One area which I was not aware of was the Employment Allowance Incentive but I now understand this fully. It is also good information on record keeping along with Data Protection. I highly recommend this course and it doesn't have to be expensive to do. The fact that you get a Diploma Certificate at the end only enhances your CV and gives you a sense of satisfaction.
Donna Raynes
This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
Natasha Brinn
Introduction to VoIP Course
Learning the introduction to VoIP is absolutely essential to anybody making use of voice communication today - whether you’re a start-up business, an established company, or an individual looking to understand the present and future of voice communication.
This course offers a complete guide to understanding Voice over Internet Protocol, by providing a full definition and background as well as the protocols involved and telephone system options. From what businesses must know about compatibility and system integration, to a comprehensive analysis of the pros and cons to help you make an informed choice, this course covers everything you need to know about VoIP.
You Will Learn
- A detailed definition and a comprehensive background of VoIP
- The different protocols and telephone system options
- What you need to know to become compatible and integrate VoIP systems
- How to make an informed choice using the advantages and disadvantages of VoIP
Benefits of Taking This Course
- You will save money by reducing your calling costs by over 30%
- You will increase your productivity by working smarter and integrating functions
- You will find the perfect voice communication solution for your specific needs
- You will increase new business opportunities by remaining current and relevant
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Introduction to VoIP Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
My son has Aspergers Syndrome, so when this course Autism Awareness Diploma came up with 90% off just after Christmas, I thought I would like to do it. There was no pressure on myself and progressed at my own pace, the course is very informative with lots of hints and tips. The process of going through the Modules and assignments was also very easy to do. The cost of the course was expensive if I hadn't had 90% off. I wouldn't hesitate in recommending New Skills Academy courses to other people for their informative and ease of usage. I really enjoyed it.
Dawn Hughes
I've only just started this course but already the content layout and info are spot on. I was only going to do the 1st module the evening I got it but four hours later I had almost completed four! I just couldn't put it down. I have just finished an online aromatherpy course but the massage section was vague so this complements it perfectly I would recommend to anyone. I will be using this as a business but it's also perfect for people to learn for friends and family! So glad I found it. Thank you
Gemma Espejo-Degraph
I have always had an interest in property and estate management. I was unsure how to get my career started in this field without any experience or qualifications in that area. Also, having three children and a full time job limits my ability to attend to college courses. The online system they have at "New Skills Academy" is so straight forward and easy to use. I'm really enjoying learning and expanding my knowledge at my own pace and in my own time. Getting started was so straightforward, I even read over material during swimming lessons and the school run. I'm already looking for the next course to start!
Kayley Jones
I have always wanted to do hairdressing but never had the confidence. Since taking this course it has given me the chance I wanted and boosted my confidence.
There is lots of information and videos and you can always re-cap if needed.
Chris Peel
This was a brilliant course that was easy to understand and fits into your lifestyle by being able to access at times that suits you. I needed a refresher course and this ticked all the boxes. One area which I was not aware of was the Employment Allowance Incentive but I now understand this fully. It is also good information on record keeping along with Data Protection. I highly recommend this course and it doesn't have to be expensive to do. The fact that you get a Diploma Certificate at the end only enhances your CV and gives you a sense of satisfaction.
Donna Raynes
This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
Natasha Brinn
Why you should study with us
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RRP
£100
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What our students say about us...
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith
The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
