Working in Teams Certification
Working in Teams Certificate Course
Enhancing collaboration and developing high performance teams is the single most effective way of increasing organizational productivity and efficiency. For forward-thinking organisations, there exists an immense opportunity to improve quality, increase customer satisfaction and enhance profits, by simply maximizing the collaboration between existing resources.
This course is for managers, leaders and facilitators who wish to develop the skills and knowledge to support collaborative working and enhanced communication.
The content is designed to aid both organizations and individuals in understanding and advancing the leadership skills and awareness needed to maximize the potential for teamwork and the huge benefits it affords.
You will discover simple yet effective strategies, which can be immediately implemented to transform the efforts of individuals into high performing and strategically aligned teams. You will learn how to empower and inspire individuals to follow your leadership and grow together, creating a supportive environment in which to thrive.
This course covers, in-depth, the practical tools, background information and strategies needed to radically transform individual performance and harness the power of collaborative working. You will be taken on a journey through the key knowledge needed to optimize your skills, using scientifically proven leadership styles and methods which maximize potential.
What you will learn
You will learn how to:-
- Create an environment that nurtures growth and personal transformation
- Enhance team morale, motivation, enthusiasm and cohesion
- Improve personal job satisfaction and that of your team
- Communicate in ways which are the most effective and inspiring
- Develop your own style of authentic and empowering leadership
- Evaluate and enhance your own performance and development
- Adjust and adapt your leadership style to suit the situation and resources
- Support deeper connections and richer interpersonal interactions
- Design and develop high performing teams that deliver exceptional results
- Bring out the best in yourself and those you lead
After taking this course, you will be equipped with the knowledge, skills and desire to be an outstanding leader, who inspires action and enthusiasm, whilst delivering exceptional results.
The principles and practices covered in this course can be applied to any aspect of leadership and collaboration.
Great leaders are not born, contrary to popular myth - they are crafted. This course provides you with the foundations upon which leadership is built and will help you to identify and enhance the skills, qualities and strengths of you and your team.
Whilst many organisations see the value in quality leadership, most do not apply the latest models and techniques that could give them the much needed competitor edge.
Take your skills and confidence to the next level and learn how to get the best from your team, whilst championing your own personal development and growth. With the help of this course, you have the potential to become a leader of the future and help to ensure the long term success of your organization, whilst driving your career forward into new and exciting challenges and opportunities.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- To understand what a High Performance Team is and learn the crucial elements that are needed to create one.
- To learn how leaders build High Performance Teams with their practical, strategic and interpersonal skills.
- To identify the individual strengths and qualities needed for a High Performance Team to function optimally.
- To grasp the different behavioural roles necessary to create diversity and balance in a High Performance Team.
- Learn how to motivate and engage teams, harnessing the power of relationships.
- Understand the importance and methods for developing trust within teams.
- Develop the tools and mindset for encouraging innovation and problem solving.
- Discover how to build a positive working environment that enhances team effectiveness.
- Learn how to use a communication process to support planning and prevent costly communication mistakes.
- Discover the elements of non-verbal communication that are required for successful message delivery.
- Realize the importance of open and honest communication and learn how to foster a conductive environment.
- Determine how to make communications more effective by varying communication style to suit the receiver.
- Understand the role of leaders and how they achieve their strategic organizational and societal influence
- Recognize the distinction between management and leadership and the continuum between the approaches
- Learn the principles of leadership and how their application impacts individual and team effectiveness
- Study the concept of a leadership framework and how this is applied to leadership theories
- Understand the leadership needs of businesses and the importance of self-directed learning
- Assess and develop a personal leadership style and authentic approach to leadership
- Learn how to write achievable objectives, which empower and motivate your team
- Comprehend the qualities, traits and skills that make a successful leader

of achievement
This certificate is presented to
Your Name

For completing the
Working in Teams Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 8 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I found this course most interesting. Having been a Receptionist in various industries over the years, and learning more at each location, this course helped focus my thoughts 'back to basics' and made me rethink some of the things I'd learnt. Very helpful, very concise, informative and uncomplicated.
It also gave great insights into the different kind of Reception work which can be so varied. I have been put forward for a Doctors Receptionist vacancy, a 'trade' I haven't ventured into yet, and will take what I have learnt from the course to the interview and hopefully it will stand me in good stead.

Maggie Jones
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.

Lauren Newall
New Skills Academy is a great site to use for learning as it is easy to follow, the layout of the course work makes is very easy to understand and good to make notes from.
I am thoroughly enjoying doing my course and would definitely recommend this site to anyone who is looking to complete a course online.
Another good thing about doing a course on New Skills Academy is being able to apply for an NUS card as it gets you amazing deals on all sorts of shops and online stores that not a lot of sites would offer whilst completing a course online.

Jessica Gardiner
I have really enjoyed doing the receptionist course online and I recommend anyone that wants to improve in whatever qualifications they wish to progress in to do it on New Skills Academy. It is very helpful and I have learnt a lot - My family members couldn’t believe how much I have progressed and they have actually said that they will probably do the courses online themselves. I will definitely finish the courses that I still have on here, and maybe do more courses in the future as I have learned a lot and I am willing to learn more as the resources you have on here are brilliant.

Kaoutar Benabdejlil
Quick and easy, can learn in your own time which was great. I have an 8-week old baby and managed to complete with no pressure. Everything was broken down so well and helpful videos along the way.
Will be taking more courses with New Skills Academy, I wish I did the course years ago. I have the experience in waxing but because I gave up my college course to have my baby, I don’t have the time to go back and I was close to qualifying.
I took this course and passed without all the hassle of going back for a year. Thank you, New Skills Academy.

Sofia Legg
It was a very informative and thorough course. And was made easy to learn and understand different aspects of Hotel Industry and Management issues through day-to-day examples.
It not only enlightened me with Hotel Management but Management in general as well.
I will keep these precious tips and notes handy to refer back to them when needed. In a nutshell, money well spent and I will come back for more courses in future.
The beauty of this course was how easy yet composite this course was. And the manner in which the notes are written made it very easy for me to carry on grasping knowledge from the beginning to the end.

Imran Amjad
Working in Teams Certificate Course
Enhancing collaboration and developing high performance teams is the single most effective way of increasing organizational productivity and efficiency. For forward-thinking organisations, there exists an immense opportunity to improve quality, increase customer satisfaction and enhance profits, by simply maximizing the collaboration between existing resources.
This course is for managers, leaders and facilitators who wish to develop the skills and knowledge to support collaborative working and enhanced communication.
The content is designed to aid both organizations and individuals in understanding and advancing the leadership skills and awareness needed to maximize the potential for teamwork and the huge benefits it affords.
You will discover simple yet effective strategies, which can be immediately implemented to transform the efforts of individuals into high performing and strategically aligned teams. You will learn how to empower and inspire individuals to follow your leadership and grow together, creating a supportive environment in which to thrive.
This course covers, in-depth, the practical tools, background information and strategies needed to radically transform individual performance and harness the power of collaborative working. You will be taken on a journey through the key knowledge needed to optimize your skills, using scientifically proven leadership styles and methods which maximize potential.
What you will learn
You will learn how to:-
- Create an environment that nurtures growth and personal transformation
- Enhance team morale, motivation, enthusiasm and cohesion
- Improve personal job satisfaction and that of your team
- Communicate in ways which are the most effective and inspiring
- Develop your own style of authentic and empowering leadership
- Evaluate and enhance your own performance and development
- Adjust and adapt your leadership style to suit the situation and resources
- Support deeper connections and richer interpersonal interactions
- Design and develop high performing teams that deliver exceptional results
- Bring out the best in yourself and those you lead
After taking this course, you will be equipped with the knowledge, skills and desire to be an outstanding leader, who inspires action and enthusiasm, whilst delivering exceptional results.
The principles and practices covered in this course can be applied to any aspect of leadership and collaboration.
Great leaders are not born, contrary to popular myth - they are crafted. This course provides you with the foundations upon which leadership is built and will help you to identify and enhance the skills, qualities and strengths of you and your team.
Whilst many organisations see the value in quality leadership, most do not apply the latest models and techniques that could give them the much needed competitor edge.
Take your skills and confidence to the next level and learn how to get the best from your team, whilst championing your own personal development and growth. With the help of this course, you have the potential to become a leader of the future and help to ensure the long term success of your organization, whilst driving your career forward into new and exciting challenges and opportunities.
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
- To understand what a High Performance Team is and learn the crucial elements that are needed to create one.
- To learn how leaders build High Performance Teams with their practical, strategic and interpersonal skills.
- To identify the individual strengths and qualities needed for a High Performance Team to function optimally.
- To grasp the different behavioural roles necessary to create diversity and balance in a High Performance Team.
- Learn how to motivate and engage teams, harnessing the power of relationships.
- Understand the importance and methods for developing trust within teams.
- Develop the tools and mindset for encouraging innovation and problem solving.
- Discover how to build a positive working environment that enhances team effectiveness.
- Learn how to use a communication process to support planning and prevent costly communication mistakes.
- Discover the elements of non-verbal communication that are required for successful message delivery.
- Realize the importance of open and honest communication and learn how to foster a conductive environment.
- Determine how to make communications more effective by varying communication style to suit the receiver.
- Understand the role of leaders and how they achieve their strategic organizational and societal influence
- Recognize the distinction between management and leadership and the continuum between the approaches
- Learn the principles of leadership and how their application impacts individual and team effectiveness
- Study the concept of a leadership framework and how this is applied to leadership theories
- Understand the leadership needs of businesses and the importance of self-directed learning
- Assess and develop a personal leadership style and authentic approach to leadership
- Learn how to write achievable objectives, which empower and motivate your team
- Comprehend the qualities, traits and skills that make a successful leader

of achievement
This certificate is presented to
Your Name

For completing the
Working in Teams Certification
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 8 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I found this course most interesting. Having been a Receptionist in various industries over the years, and learning more at each location, this course helped focus my thoughts 'back to basics' and made me rethink some of the things I'd learnt. Very helpful, very concise, informative and uncomplicated.
It also gave great insights into the different kind of Reception work which can be so varied. I have been put forward for a Doctors Receptionist vacancy, a 'trade' I haven't ventured into yet, and will take what I have learnt from the course to the interview and hopefully it will stand me in good stead.

Maggie Jones
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.

Lauren Newall
New Skills Academy is a great site to use for learning as it is easy to follow, the layout of the course work makes is very easy to understand and good to make notes from.
I am thoroughly enjoying doing my course and would definitely recommend this site to anyone who is looking to complete a course online.
Another good thing about doing a course on New Skills Academy is being able to apply for an NUS card as it gets you amazing deals on all sorts of shops and online stores that not a lot of sites would offer whilst completing a course online.

Jessica Gardiner
I have really enjoyed doing the receptionist course online and I recommend anyone that wants to improve in whatever qualifications they wish to progress in to do it on New Skills Academy. It is very helpful and I have learnt a lot - My family members couldn’t believe how much I have progressed and they have actually said that they will probably do the courses online themselves. I will definitely finish the courses that I still have on here, and maybe do more courses in the future as I have learned a lot and I am willing to learn more as the resources you have on here are brilliant.

Kaoutar Benabdejlil
Quick and easy, can learn in your own time which was great. I have an 8-week old baby and managed to complete with no pressure. Everything was broken down so well and helpful videos along the way.
Will be taking more courses with New Skills Academy, I wish I did the course years ago. I have the experience in waxing but because I gave up my college course to have my baby, I don’t have the time to go back and I was close to qualifying.
I took this course and passed without all the hassle of going back for a year. Thank you, New Skills Academy.

Sofia Legg
It was a very informative and thorough course. And was made easy to learn and understand different aspects of Hotel Industry and Management issues through day-to-day examples.
It not only enlightened me with Hotel Management but Management in general as well.
I will keep these precious tips and notes handy to refer back to them when needed. In a nutshell, money well spent and I will come back for more courses in future.
The beauty of this course was how easy yet composite this course was. And the manner in which the notes are written made it very easy for me to carry on grasping knowledge from the beginning to the end.

Imran Amjad
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This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke

I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
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Shari Anderson

Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops

Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley

It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke

I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad