How to Write Better Emails Certificate
How to Write Better Emails Certificate Course
In today’s fast-paced, information-centric society, there is no escaping email. Close to 3.8 billion people across the globe use email on a daily basis for everything from keeping in touch with friends and family to ensuring that their business runs smoothly. Unfortunately, despite the prevalence of this technology, not many people know how to write emails that deliver information clearly, concisely or in a manner that can be easily understood or addressed.
This course goes into detail about the strategies and techniques you can employ to write better emails. We begin by setting out in detail the best way you can ensure that your message is read and comes across clearly to your recipient. Next, we move on to discussing ways to ensure your email stands out in the recipient’s inbox, by giving you information you can use to create subject lines that attract attention. We then move on to discussing the body of the email, letting you know the best way to structure your content. Finally, we caution you on a few common annoyances many people experience when receiving email, to help you avoid them.
You Will Learn:
- Why proper spelling and grammar should be favoured over emoji and text-speak
- How to create a subject line that is going to get the recipient’s attention
- How to focus on the body of the email to ensure your message goes across well
- Why brevity is a crucial skill to learn when drafting emails
- The “deadly sins” of email writing
Benefits of Taking This Course:
- Learning how to write effective emails that communicate your message clearly
- Understanding the steps involved in cultivating an appropriate subject line
- Understanding why you need to focus on being concise and clear in all forms of communication
- Learning how to use your email client’s signature feature properly
- Understanding what not to do when reviewing, writing and responding to emails
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices

of achievement
This certificate is presented to
Your Name

For completing the
How to Write Better Emails Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.

Lauren Newall
I have started this course only 1 day ago and I cant stop studying. The information is very informative. I like the way the course gives you time to practice to get the skill right before you move onto the next subject.
I am looking forward to completing the course so I can start doing the nails properly. Highly Recommended.

Mia James
The contents on these classes are awesome! I’m currently an architecture student and was a little worried because is an online course and sometimes it leaves doubts or some subjects are not well debated, but I learned so much, it also improved my landscaping knowledge, its satisfying.
I need to say: congratulations for modules organization, the website layout, and the support. Seriously, every once and a while I take online classes and I’m surprised with the New Skills Academy, I totally recommend these classes for anybody that like gardens, also for architecture students – this is essential for our area.
Hopefully I can find something else to study with New Skills Academy!

Letitia Rossett
I personally loved this course because I'm planning my own wedding for 2018 but wanted to know so much more about the topic. I found out so much more than my own personal knowledge and walked away feeling much more confident with small details I would have never even thought about.
I would recommend this course to anyone planning their wedding, or helping a friend plan their wedding or wanting to start their own wedding planning business - each module is so informative that you don't feel that you haven't learned all that you need to know to hit the floor running.
There are 24 modules to complete in this course and each module is so helpful and easy to understand, I was not left with one question due to how full of detail and how well presented the module and course is. Definitely give this course a go to broaden your qualifications and knowledge!
Thank you

Fiona Requadt
Great teaching layout for each module. Clear and easy to follow studying method.
I found this way of learning perfect for me, as I could study at my own pace in the comfort of my home. Being dyslexic, I enjoyed studying the modules in my own time. Support always on hand if needed, plus a bonus of being able to print off each module to add my own notes.
Easy to use layout of the course, allowed myself to swiftly go through each module, with a small test at the end of each module before moving on, making sure the knowledge had sunk in! With a final Test at the end to complete the Diploma. I would recommend this site to others, looking to add to their skill set.

Gemma Russell
This course was great!!!!! Made me knowledgeable in more than one way.
I work in a landscaping company doing all HR and Bookkeeping, but wanted to further my education and start being able to help clients more than just sending them an invoice, I wanted to start designing as well. I am still going back and reviewing the plants knowledge and reviewing just in case.
I love that you can download the modules for future reference, I will definitely be using this as a tool. And possibly taking more classes to further my education. Thanks to this course I am on my way!

Renee Cruz
How to Write Better Emails Certificate Course
In today’s fast-paced, information-centric society, there is no escaping email. Close to 3.8 billion people across the globe use email on a daily basis for everything from keeping in touch with friends and family to ensuring that their business runs smoothly. Unfortunately, despite the prevalence of this technology, not many people know how to write emails that deliver information clearly, concisely or in a manner that can be easily understood or addressed.
This course goes into detail about the strategies and techniques you can employ to write better emails. We begin by setting out in detail the best way you can ensure that your message is read and comes across clearly to your recipient. Next, we move on to discussing ways to ensure your email stands out in the recipient’s inbox, by giving you information you can use to create subject lines that attract attention. We then move on to discussing the body of the email, letting you know the best way to structure your content. Finally, we caution you on a few common annoyances many people experience when receiving email, to help you avoid them.
You Will Learn:
- Why proper spelling and grammar should be favoured over emoji and text-speak
- How to create a subject line that is going to get the recipient’s attention
- How to focus on the body of the email to ensure your message goes across well
- Why brevity is a crucial skill to learn when drafting emails
- The “deadly sins” of email writing
Benefits of Taking This Course:
- Learning how to write effective emails that communicate your message clearly
- Understanding the steps involved in cultivating an appropriate subject line
- Understanding why you need to focus on being concise and clear in all forms of communication
- Learning how to use your email client’s signature feature properly
- Understanding what not to do when reviewing, writing and responding to emails
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices

of achievement
This certificate is presented to
Your Name

For completing the
How to Write Better Emails Certificate
on 21st November 2025
Selena Hurford
Selena Hurford
Course Tutor

Daniel Morgan
Daniel Morgan
Head of Academy

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
Whilst doing an internship in an Estate Agency, I decided to study the Estate Agent Diploma to gain a better understanding of the regulations and the best ways to go about visits and building my network. I found the course to be very comprehensive and easy to follow.
I’d recommend this to anyone looking to broaden their knowledge of the field of Estate Agency. I found the time estimates to be right if you are simply reading, but I took several pages of notes and so took longer, as I wanted to really understand what I was reading.
Overall, comprehensive and easy to follow.

Lauren Newall
I have started this course only 1 day ago and I cant stop studying. The information is very informative. I like the way the course gives you time to practice to get the skill right before you move onto the next subject.
I am looking forward to completing the course so I can start doing the nails properly. Highly Recommended.

Mia James
The contents on these classes are awesome! I’m currently an architecture student and was a little worried because is an online course and sometimes it leaves doubts or some subjects are not well debated, but I learned so much, it also improved my landscaping knowledge, its satisfying.
I need to say: congratulations for modules organization, the website layout, and the support. Seriously, every once and a while I take online classes and I’m surprised with the New Skills Academy, I totally recommend these classes for anybody that like gardens, also for architecture students – this is essential for our area.
Hopefully I can find something else to study with New Skills Academy!

Letitia Rossett
I personally loved this course because I'm planning my own wedding for 2018 but wanted to know so much more about the topic. I found out so much more than my own personal knowledge and walked away feeling much more confident with small details I would have never even thought about.
I would recommend this course to anyone planning their wedding, or helping a friend plan their wedding or wanting to start their own wedding planning business - each module is so informative that you don't feel that you haven't learned all that you need to know to hit the floor running.
There are 24 modules to complete in this course and each module is so helpful and easy to understand, I was not left with one question due to how full of detail and how well presented the module and course is. Definitely give this course a go to broaden your qualifications and knowledge!
Thank you

Fiona Requadt
Great teaching layout for each module. Clear and easy to follow studying method.
I found this way of learning perfect for me, as I could study at my own pace in the comfort of my home. Being dyslexic, I enjoyed studying the modules in my own time. Support always on hand if needed, plus a bonus of being able to print off each module to add my own notes.
Easy to use layout of the course, allowed myself to swiftly go through each module, with a small test at the end of each module before moving on, making sure the knowledge had sunk in! With a final Test at the end to complete the Diploma. I would recommend this site to others, looking to add to their skill set.

Gemma Russell
This course was great!!!!! Made me knowledgeable in more than one way.
I work in a landscaping company doing all HR and Bookkeeping, but wanted to further my education and start being able to help clients more than just sending them an invoice, I wanted to start designing as well. I am still going back and reviewing the plants knowledge and reviewing just in case.
I love that you can download the modules for future reference, I will definitely be using this as a tool. And possibly taking more classes to further my education. Thanks to this course I am on my way!

Renee Cruz
Why you should study with us
Learn with confidence...






Get a FREE Course
Tick this box to Sign up for our newsletter, and get access to the Interview Skills and CV Writing Certificate course for free! By signing up, you agree to our Privacy Notice & Cookie Policy and to receive marketing and related emails from academy+ brands. You can unsubscribe at any time.As Featured In...
What our students say about us...

It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke

Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson

I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley

Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops

I took up this course initially to help me with my own dog, but found that as I worked through the material I actually started thinking that this could be something that I could use to make a second income. From start to finish I found the course engaging and interesting. I am now doing another dog related course and am experiencing the same level of enjoyment. I would recommend New Skills Academy without hesitation.
Keith Smith

The course was clearly set out with helpful end of week tests which built my knowledge. Being dyslexic I found the course was set out in an easy to understand way. I was able to pass the test on my first attempt. The downloaded pdf are a useful resource that you can keep forever. Looking forward to the next course
Ross Dunsten

Very interesting and helpful course. I ve learned a lot of interesting things about make up and the tutorials were very helpful and easy to understand. I really reccomend this course for everyone who is passionate about make up and wish to develop their skills and make a career from their hobby.
Nicoleta Lucaci

I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad