Hotel Receptionist Administration Certificate

Hotel Receptionist Administration Course

Hotels are one of the most important aspects of safe travel. However, without hotel receptionists, we would never get to fully enjoy our destinations. Hotel receptionists are an integral part of hotel staff. They are the first person and, often, the only person with whom a guest interacts, while staying at a hotel. People who choose to become hotel receptionists often benefit by gaining the necessary certification and experience required to maintain the reception desk and assist guests.

While hotel reception is not a growing job choice, it is a great start for those who are looking to have a career in the hospitality and tourism sector. This course will go into detail about the various skills required to become a hotel receptionist. We begin by explaining the duties of a hotel receptionist. Next, we discuss the benefits of working in this field and the steps that you can take to help get started in the hospitality industry. Finally, we provide you with a few tips and advice on how to become a hotel receptionist.

You Will Learn:

  • About the different responsibilities that are often required of a hotel receptionist
  • The skills that are required to be a hotel receptionist
  • The benefits of working as a hotel receptionist in the hospitality and tourism sector
  • Tips and advice for obtaining the required skill set required to become a hotel receptionist

The Benefits of Taking This Course:

  • You will learn the basics of the role of hotel receptionist
  • You will learn about all the duties that a hotel receptionist has, apart from checking in guests and handing them their keys

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Hotel Receptionist Administration Certificate

on 21st November 2025

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

It was a very informative and thorough course. And was made easy to learn and understand different aspects of Hotel Industry and Management issues through day-to-day examples.
It not only enlightened me with Hotel Management but Management in general as well.

I will keep these precious tips and notes handy to refer back to them when needed. In a nutshell, money well spent and I will come back for more courses in future.

The beauty of this course was how easy yet composite this course was. And the manner in which the notes are written made it very easy for me to carry on grasping knowledge from the beginning to the end.

Imran Amjad

So far I am really enjoying the course. the details were sent through to me within 4 hours, even though there was up to a 48 hour wait.

This course is very well structured and has many helpful features, such as the recap option for each module, and the summary section at the end of each module.

I will definitely be recommending this course.

Melissa Newlin

I found the course very professional and the contact with my course tutor was easy and rewarding. He responded very quickly to my emails.
I found the feedback from the questions I submitted very good and very useful. It helped me complete further questions and has given me direction in my job. I thoroughly enjoyed the course and I would definitely recommend it to colleagues and friends.
I would like to thank my tutor for all his help and valuable suggestions. I found his feedback very helpful and speedy; his remarks were always positive and constructive. The course material is excellent, varied, relevant and up-to-date. I have enjoyed the course and am very glad.

Muhammad Usman Akhtar

Very excellent learning and very good work. I am really enjoying it and growth in my mind set. If you have a methodical approach to your work, and you’re interested in Law, then becoming a Legal Secretary could be the perfect career move for you.

The main role of a Legal Secretary is to provide administrative support and services for Lawyers, Solicitors and Legal Executives. It is their job to ensure that an office runs smoothly and efficiently, enabling their employers to focus on serving their clients.

It is not a necessary requirement to have a degree to become a Legal Secretary. However, it is recommended to have some qualifications specific to the industry.

Muhammad Irshad

This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

Leanne Dormer

Excellent. Simple to use interface, with clearly written and relevant material. I'm feeling confident with my career change choice, thanks to this course.

Richard Britten

Duration:
0.75 hours

Access:
Lifetime Access

Approved by:
CPD

Learning Type:


Text based modules  Images  Video learning 

Cost:
£20.00

Hotel Receptionist Administration Course

Hotels are one of the most important aspects of safe travel. However, without hotel receptionists, we would never get to fully enjoy our destinations. Hotel receptionists are an integral part of hotel staff. They are the first person and, often, the only person with whom a guest interacts, while staying at a hotel. People who choose to become hotel receptionists often benefit by gaining the necessary certification and experience required to maintain the reception desk and assist guests.

While hotel reception is not a growing job choice, it is a great start for those who are looking to have a career in the hospitality and tourism sector. This course will go into detail about the various skills required to become a hotel receptionist. We begin by explaining the duties of a hotel receptionist. Next, we discuss the benefits of working in this field and the steps that you can take to help get started in the hospitality industry. Finally, we provide you with a few tips and advice on how to become a hotel receptionist.

You Will Learn:

  • About the different responsibilities that are often required of a hotel receptionist
  • The skills that are required to be a hotel receptionist
  • The benefits of working as a hotel receptionist in the hospitality and tourism sector
  • Tips and advice for obtaining the required skill set required to become a hotel receptionist

The Benefits of Taking This Course:

  • You will learn the basics of the role of hotel receptionist
  • You will learn about all the duties that a hotel receptionist has, apart from checking in guests and handing them their keys

This course includes

24/7 Student Support

End of course certification

Lifetime access to your course

Compatible with modern devices

PLUS - Access to the exclusive New Skills Academy Study Group!
ID: YDFT67YHJ
certificate

of achievement

This certificate is presented to

Your Name

NSA

For completing the

Hotel Receptionist Administration Certificate

on 21st November 2025

Selena Hurford

Selena Hurford

Course Tutor

cpd

Daniel Morgan

Daniel Morgan

Head of Academy

Certificate Example

Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.

The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.

The pass mark for the test is 70%.

If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.

Once you have completed your test you can log in to your account and download/print your certificate any time you need it. If you would prefer us to post you a certificate to a UK address, there will be an admin charge of £10 (certificates sent internationally may cost more).

You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.

You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.

We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.

Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.

It was a very informative and thorough course. And was made easy to learn and understand different aspects of Hotel Industry and Management issues through day-to-day examples.
It not only enlightened me with Hotel Management but Management in general as well.

I will keep these precious tips and notes handy to refer back to them when needed. In a nutshell, money well spent and I will come back for more courses in future.

The beauty of this course was how easy yet composite this course was. And the manner in which the notes are written made it very easy for me to carry on grasping knowledge from the beginning to the end.

Imran Amjad

So far I am really enjoying the course. the details were sent through to me within 4 hours, even though there was up to a 48 hour wait.

This course is very well structured and has many helpful features, such as the recap option for each module, and the summary section at the end of each module.

I will definitely be recommending this course.

Melissa Newlin

I found the course very professional and the contact with my course tutor was easy and rewarding. He responded very quickly to my emails.
I found the feedback from the questions I submitted very good and very useful. It helped me complete further questions and has given me direction in my job. I thoroughly enjoyed the course and I would definitely recommend it to colleagues and friends.
I would like to thank my tutor for all his help and valuable suggestions. I found his feedback very helpful and speedy; his remarks were always positive and constructive. The course material is excellent, varied, relevant and up-to-date. I have enjoyed the course and am very glad.

Muhammad Usman Akhtar

Very excellent learning and very good work. I am really enjoying it and growth in my mind set. If you have a methodical approach to your work, and you’re interested in Law, then becoming a Legal Secretary could be the perfect career move for you.

The main role of a Legal Secretary is to provide administrative support and services for Lawyers, Solicitors and Legal Executives. It is their job to ensure that an office runs smoothly and efficiently, enabling their employers to focus on serving their clients.

It is not a necessary requirement to have a degree to become a Legal Secretary. However, it is recommended to have some qualifications specific to the industry.

Muhammad Irshad

This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!

Leanne Dormer

Excellent. Simple to use interface, with clearly written and relevant material. I'm feeling confident with my career change choice, thanks to this course.

Richard Britten

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